Job description
Responsibilities
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Write easy-to-understand user interface text, online help and developer guides
- Create tutorials to help end-users use a variety of applications
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
- Create and maintain the information architecture
- Write technical documentation for internal or external developer audiences, such as API reference docs and developer guides.
- Design and organize documentation sets for new APIs and developer products.
- Manage complex documentation projects.
- Supplement developer documentation with relevant sample code.
QualificationsMinimum qualifications:
- BA/BS degree or equivalent practical experience.
- 2 years of relevant experience, such as technical writing, product documentation, or online publishing including experience with writing technical customer-facing materials.
- Experience with source code written in Python, PHP and/or JavaScript.
- Using Microsoft products to compose documents, adhering to consistent style and formatting defined by detailed templates.
- Graphically communicating concepts such as motion, action and direction using arrows, symbols and text in Word.
Preferred qualifications:
- 4 years of relevant work experience, including experience researching and writing excellent documentation for developers (APIs, SDKs, web technologies).
- Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.
Send your CV at career@3gca.org