UMall: Ufone Launches Online Shopping Portal

Ufone, the market leader in innovation has launched its own online shopping portal, UMall, marking its entry into Pakistan’s e-commerce sphere. The portal offers a wide range of products with various payment methods to choose from.

This is a major initiative taken by Ufone towards completing the Mobile Ecosystem following its footfall in the domains of Voice, Data, Financial Services and Mobile Governance. This initiative is being seen by the industry experts as a major move by a telecom operator which will have a long term impact on the positive growth of ecommerce industry in Pakistan.

UMall, primarily a B2C solution will give other businesses a chance to get registered, showcase and sell their products via the portal. The best thing about this service is the extensive customer support (voice and chat), the return policies, free shipping (above a certain order value), and replacement of one product with another, quality assurance, and originality of the products.

Expressing his views regarding this new service, Asher Yaqub Khan, Chief Commercial Officer atUfone said:

“With this amazing industry first solution, we have made a timely entry into the online market space which is at a stage of infancy in Pakistan, but offers huge future potential owing to launch of 3Gservices.We are aggressively working on creating a complete Mobile Ecosystem in Pakistan. Ufone’s entry into ecommerce will definitely accelerate the growth of this industry”

Customers would be able to pay via 3 methods including cash on delivery, through Upaisa mobile account (specifically for Ufone customers) and by visiting the Upaisa retailer shops all over Pakistan. More payment options would be added to the already available ones, making it more promising and accessible for customers.

The portal offers a variety of products while new brands and products are being added on daily basis.


Karachi Police Launches Emergency Alert Code in Collaboration with Ufone

In wake of the growing security concerns for educational institutes throughout the country, Karachi Police in collaboration with Ufone has launched a single click Emergency Alert Code (EAC) to strengthen and compliment the security operations of the Police department.

In order to activate this well thought out security system, Ufone numbers of the school staff members and other educational institutes will be registered in collaboration with the education department and Police.  Likewise, the schools will also be allowed to individually register their Ufone SIMs by filling up the forms available online or at the Police Stations in Karachi. Once this process has been completed, following the registration of the number, any alarm triggered through it would alert the nearest Police Station and relevant police official to take necessary action to safeguard the school. The alert code would also send details containing the name of the school as well as the name of the person who generated the alarm.

An added advantage of Ufone’s CSR based Emergency Alert Code (EAC) is that it’s free of cost which would not render any alarm ineffective simply due to the insufficiency of mobile credit. Also, it does not require any high-end mobile phones to be effectively functional. The system would also have a portal for live reporting, extended to all senior Police officials and all other stakeholders involved.

“It’s a unique security alarm system that will enable immediate security and assist the Police in their endeavors to protect the future generation of the country. In this time of need, the efforts of Ufone are commendable not just in terms of innovation but also through their quest to contribute towards the security thereby showing the nation that it’s an organization that cares.”

Said Ghulam Qadir Thebo, Additional Inspector General Police Karachi.

Speaking about the effort of the company towards building a safer country, especially for education seekers, Noman Azhar, Head of Financial Services and M-Governance at Ufone, said:

“This initiative reflects Ufone’s determination to give back to the country in a meaningful way. Following our strategy of incorporating technological advance in our system, we have instilled a mechanism that would facilitate the Police in promptly dealing with emergency situations.”

Ufone’s Emergency Alert Code has made many citizens hopeful in terms of acquiring immediate help when needed.


3G Launch Expected for 10 May in Pakistan

The Pakistan Telecommunication Authority (PTA) is planning to award the 3G and 4G licenses at a ceremony in Islamabad on 10 May. Mobilink, Telenor Pakistan and Pakistan Telecommunication Mobile Ltd (PTML), which operates under the ‘Ufone’ brand, all won 3G concessions and are awaiting the official award of their licenses before launching commercial 3G services, although Ufone and Telenor have begun offering the service on a trial basis. China Mobile Pakistan (CMPak), which offers services under the ‘Zong’ name, won a 3G license at the auction, as well as the only 4G concession to be awarded. According to inside reports, if the authorizations are handed out as expected on 10 May, the operators will launch their 3G offerings the same day.

97% of Warid Customers Happy With Network Quality

Some 97 percent of Warid Telecom customers said they are happy with the network quality (54% very happy and 43% somewhat happy), followed by 95 percent of Mobilink customers (56% very happy and 39% somewhat happy), according to a Gilani Research Foundation survey carried out by Gallup Pakistan. Only 2 percent of Warid users said they were not happy while 4 percent of Mobilink users said they were unhappy. Some 37 percent of Telenor users were very happy, 57 percent were somewhat happy and 7 percent were unhappy. Zong followed with 43 percent of users saying they were very happy, 48 percent who said they were happy, and 8 percent of respondents were unhappy with the network. Some 47 percent of Ufone users were very happy, 42 percent were happy and 10 percent were not happy at all. 

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