Du wins big at Dubai awards ceremony

Emirati telecom company du has been honoured at a Dubai awards ceremony for its drive to increase customer satisfaction. Held recently at the Burj al Arab, the Service Olympian Awards felicitated du for its Customer Experience Management programme and for its design and development of Customer Journey Maps. The Emirati company was the only company in the telecom sector to be recognised for its customer experience success at the award ceremony hosted by Ethos, an integrated solutions company. The judges presented du the award for the best Customer Experience Measurement strategy which has been designed by du to measure and act upon the ‘Voice of the Customer’ (VoC).


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