Bakcell to Introduce New App for VAT Refunds

Bakcell to Introduce New App for VAT Refunds

Bakcell, the First Mobile Operator and the Leading Mobile Internet Provider of Azerbaijan, has announced a VAT refund opportunity for amounts spent abroad for its customers.

Bakcell to Launch HD Voice Technology for the Very First Time in Azerbaijan

Bakcell to Launch HD Voice Technology for the Very First Time in Azerbaijan

Bakcell, the leading mobile internet provider and the first mobile operator in Azerbaijan has started HD voice technology in the country. This is the first time that Bakcell has launched HD voice services on its network in Azerbaijan.

Bakcell Subscribers Can Now Enjoy Free Instagram Facility

Bakcell Subscribers Can Now Enjoy Free Instagram Facility

Now smartphone users of Backcell will be able to enjoy free Instagram with exclusive Instagram bundles. Both prepaid and postpaid customers will be able to enjoy this internet bundle.

Bakcell, Unibank offer promo on debit card

Azerbaijan mobile operator Bakcell, in cooperation with Unibank, has introduced a promotion to customers purchasing their co-branded debit card Albukart for AZN 3. Customers are offered free activation of SMS banking services, 1 percent commission fee for cash withdrawals, 50 minutes of on-net calls to an attached telephone number, an additional 30-minute bundle of on-net calls after a top-up of AZN 5, as well as 20 percent cash-back for purchases using the card. Reports Telecompaper

Bakcell, Subscribers can migrate from prepaid to postpaid tariff packages

Being the First Mobile Operator and the Leading Mobile Internet Provider of Azerbaijan, offers a new opportunity aimed at ensuring the proper convenience for its subscribers. Thus, starting from September 26th, 2016 Bakcell subscribers will be offered an opportunity to migrate from prepaid tariff packages to postpaid tariff packages. This offer will be made to subscribers by means of a phone call. The called subscribers will be offered one of the tariff packages with monthly subscription fees, and will be able to migrate only to the specific tariff packages offered to them.

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Terminal Solutions

Terminal Solutions to Supply SIM Sales Kit in Azerbaijan

Russian company Terminal Solutions LLC is negotiating with Azerbaijan mobile operators regarding supplies of SIM card sales terminals, cited by Artyom Subbotin, the executive director of Terminal Solutions. These enable operators to sell SIMs by scanning customers’ passports using cameras installed on the terminals, in order to check their identity. An initial agreement has already been concluded with mobile operators Bakcell, Azercell and Nar Mobile and supplies are due to start in 2015.

Naxtel

Naxtel to Provide Services in Nakhichevan Only

Azerbaijan regional mobile operator Naxtel, working in Nakhichevan republic, doesn’t plan to provide services outside the republic, cited by Rovshan Mamedov, the minister of ICT of Nakhichevan republic. The regional operator plans to expand its network across the republic and to deploy a LTE network there. Naxtel received a licence for the LTE network in September and currently provides services over the CDMA standard using the 800-900 MHz band. Naxtel plans to provide LTE as a MVNO on networks of mobile operators Bakcell, Azercell and Nar Mobile at the initial stage, and its own network will be deployed gradually.

Huawei Wins Azerbaijani CEM Platform Contract

Azerbaijan’s Bakcell has ordered a SmartCare Customer Experience Management (CEM) platform from Huawei.

The Huawei SmartCare system will use a Key Quality Indictor (KQI) to provide network quality, service quality monitoring capabilities and VIP Care. It will also cover enterprise user Service Level Agreement (SLA) assurance, roaming analysis, complaint handling assistance, and other auxiliary functions for the mobile networks.

With the deployment of the SmartCare system, Bakcell will be able to implement E2E multi-vendor network quality monitoring and analysis, and per user real-time, multi-dimensional voice and data services management and assessment.

Mr. Guo Xiaobing, General Manager, Huawei Azerbaijan, said:

Huawei is very pleased that Bakcell chose SmartCare CEM solution and that we believe we can help Bakcell provide the best customer experience to their customers.”

Financial terms for the contract were not disclosed.

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