South Africa started an app that designed for easy two-way communication between government and the public. The GovChat app is a collective idea of the South African Local Government Association (Salga), Department of Cooperative Governance and Traditional Affairs (Cogta) and Government Communication and Information System (GCIS). It permits government to send messages to the public at no cost. It also provide service delivery related messaging in return. South Africa to Start GovChat Platform
European Union and the African Union have invited the GovChat team to the sixth EU-Africa Business Forum on 27 November, in Cote d’Ivoire. The forum will basically a roundtable discussion on the digital economy. This discussion will supervise by EU Commission Vice-President Andrus Ansip and AU Commissioner for Infrastructure and Energy Amani Abou-Zeid.
South Africa to Start GovChat Platform
South Africa’s Small Business Development Minister Lindiwe Zulu said the acknowledgement of GovChat by multilateral partners confirms the enormous opportunities that exist in the ICT sector.
Furthermore, GovChat has developed a pilot platform which improved the communication between citizens and councilors. All interactions between government and public will be store in a database. This database can be use to start a real time visual dashboard. GCIS and GovChat have been successfully working together since 20 April 2016, when a memorandum of understanding (MOU) was signed.
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