Players of the Azerbaijan National Football team in “Bakcell”

Bakcell, The First Mobile Operator and the Leading Mobile Internet Provider of Azerbaijan, together with the Association of Football Federations of Azerbaijan (AFFA) offered a great surprise to Bakcell subscribers on February 10th.

Striker Vagif Javadov and defender Mahir Shukurov from the Azerbaijan National Football team have visited the Call Center of Bakcell and answered a few calls incoming to 555. At first, with the help of professional operators, the guests became acquainted with the reviewing process of subscribers’ requests and underwent a little training before attempting to work as operators and answering a few calls.

“It was very interesting to see how the Call Center works. I worked as an operator and talked to the subscribers. It turned out not to be that easy to talk to so many different people during the day, but I could see myself working here, because the team is very friendly and you don’t notice how time passes”, says our national team member Mahir Shukurov.

Vagif Javadov: “I myself have called the Call Center of Bakcell a couple of times to get information. I thought that the operator’s work was easy, and all they do is sit there and talk on the phone. I tried myself out as an operator. Managing calls and answering all the questions was not that easy at all. People with all kind of personalities are calling, even the ones who call to ask unrelated question, just to waste some time. Operators who work here are very patient and professional. I wish them luck”.

Lucky subscribers who called the Call Center on February 10th had a chance to talk to the players of our national team and win gifts.

It should be emphasized that Bakcell is the sponsor of Azerbaijani National Football team.

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