NCC Influence Telecom Operators over Call Masking Complaints

NCC Influence Telecom Operators over Call Masking Complaints

The Nigerian Communications Commission (NCC) has asked all the telecom operators in the country for an urgent meeting at NCC office in Abuja on 3rd August. The basic aim to gather all the operators to talk over an increase in call or call masking. According to NCC, there will be zero tolerance on call masking or call refilling. NCC Influence Telecom Operators over Call Masking Complaints

Call masking is basically an illegal act in Nigeria. In call masking either phone number is hidden or displayed number is a different number. Many companies who have non-geographical numbers, use this call masking. While call refilling is a kind of interconnect fraud. In call refilling one carrier interferes with caller-ID or misrepresent the number from which a call initiated.

NCC Influence Telecom Operators over Call Masking Complaints

NCC stated:

Recall the complaints by different stakeholders in the industry in respect of receiving international calls which display numbers in the National Numbering Plan (NNP) as the calling numbers. The commission has been investigating these unwholesome practices of call masking and refilling in the telecoms industry before and after the complaints, and our initial findings show that this practice is currently widespread. Due to the serious security and economic implications of this practice, the Commission is by this letter giving your organisation a deadline of Friday July 28, 2017 to ensure no call masking and refilling activity takes place in your network.”

Furthermore, NCC gave 28th July 2017 as a deadline to end call masking and call refilling. The commission warned that in case of failure to obey will entice hard punishment. NCC said that they receive a lot of complaints against it which associated with serious security suggestions.

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